Shipping and Exchange Policy

At Threadscapes.pk, we are committed to providing a smooth and satisfying shopping experience. Below are the terms and conditions that govern shipping and exchanges to ensure transparency and customer satisfaction.

Free Exchanges for Issues on Our End
If an issue arises due to an error on our part, we are fully dedicated to resolving it fairly. Customers will not be charged for returning the product, and we will cover all shipping costs associated with the exchange.

Complimentary Shipping for Exchanges
We are pleased to offer free shipping for exchange items. This reflects our dedication to enhancing your shopping experience, allowing you to initiate exchanges without worrying about extra shipping charges.

Exchanges Due to Design or Color Preferences
For exchanges made based on personal preferences, such as design or color changes, shipping charges will apply. We appreciate your understanding as we strive to provide a diverse range of options to meet your unique tastes.

We are committed to delivering exceptional customer service and satisfaction. Should you have any questions or require further assistance regarding our exchange policy, please do not hesitate to reach out to our customer support team at threadscapes042@gmail.com.

Your feedback helps us improve our services, and we thank you for choosing Threadscapes.pk as your shopping destination. We look forward to serving you with the highest standards of excellence and care.